1. Introduction & Contact
Privacy Policy Last updated: 1-10-2025
This Privacy Policy describes how Rahul DMA (“we,” “us,” or “our”) collects, uses, and discloses your Personal Data when you visit our website at www.rahuldma.com and use our social media management and short-form video growth services (collectively, the “Service”).
Contact Us
Data Controller/Owner: RAHUL DMA
Contact Email: [Your dedicated support email address, e.g., support@rahuldma.com]
2. Information We Collect
We collect several different types of information for various purposes, primarily to provide and improve our Service.
A. Personal Data (Directly Provided by You) We collect information you voluntarily give us when you book a call, fill out a contact form, or become a client. This may include:
Contact Information: Name, Email Address, Phone Number.
Business Information: Company Name, Website URL, Business Industry, Social Media Handles.
Payment Data: Billing address and payment method details (collected and processed via a secure third-party processor like Stripe; we do not store full credit card details).
B. Usage Data (Automatically Collected) When you access the Service, we may automatically collect data sent by your browser, including:
Your computer’s Internet Protocol (IP) address.
Browser type and version.
Pages of our website that you visit, time spent on those pages, and other diagnostic data.
C. Client Content/Platform Data (Crucial for Your Service) As part of providing social media management and video growth, we require and process the following client-owned data:
Social Media Credentials: Login access (usernames/passwords or token access) to your social media accounts (Instagram, TikTok, YouTube, etc.) for the sole purpose of posting and managing content.
Raw Video Footage: Unedited video and audio files provided by you for us to edit.
Performance Analytics: Data collected from your social media accounts (reach, engagement, impressions, followers) for tracking and reporting purposes.
3. How We Use Your Information
We use the collected data for the following specific business purposes:
To provide and maintain the Social Media Management and Short-Form Video Growth Service.
To schedule and publish content on your behalf across your designated social media channels.
To process payments for our services.
To monitor and analyze performance data to improve your content strategy and ROI.
To communicate with you regarding your service, billing, and system updates.
To send marketing and promotional materials (you can opt-out at any time).
4. Disclosure and Sharing of Data (Third Parties)
We may share your Personal Data in the following situations:
Service Providers: We engage third-party companies and individuals to facilitate our Service (e.g., website hosting, payment processing [Stripe, PayPal], email marketing [e.g., Mailchimp, HubSpot], and analytics [Google Analytics]). These third parties have access to your data only to perform these tasks on our behalf.
Client Social Platforms: We share your content (video/image/text) and metadata directly with third-party social media companies (Instagram, TikTok, YouTube, etc.) to deliver the contracted service.
Legal Requirements: To comply with a legal obligation or protect our rights and property.
5. Your Data Protection Rights
Depending on your location (e.g., if you are an EU resident under GDPR or a California resident under CCPA), you may have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request erasure of your personal data (the ‘right to be forgotten’).
Withdraw consent to processing (where consent is the legal basis).
Object to the processing of your personal data.
To exercise any of these rights, please contact us at social@rahuldma.com.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like Google Analytics and tracking pixels) to monitor the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.